Product Walkthrough Video Production

Turn confusion into confidence. Show users exactly how to succeed—one click at a time.

Great Products Still Fail Without Clear Guidance

Even the most intuitive SaaS tools lose users when it’s unclear how to get started—or how to go deeper. Tooltips help, but they don’t tell a story. Our walkthrough videos eliminate friction by showing users exactly how to perform high-value actions. The result? More activation, less churn, and better adoption—at scale.

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Designed for High-Growth SaaS Teams

We work with SaaS brands that want to scale without sacrificing support. If your product has multiple features, complex workflows, or different types of users, walkthrough videos give you a smarter, more scalable way to activate and retain them.

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FAQs

What is a product walkthrough video, and how is it different from an explainer?

A walkthrough is a hands‑on, screen-based guide demonstrating how to complete a specific task in your product. It’s more tactical than an explainer, which focuses on high-level value and positioning

What kind of tasks can you walk through?

We cover anything from “add a contact and assign a deal” to integrations, reporting dashboards, settings flows, or any multi-step process—even complex workflows tailored to different user roles.

How long are walkthrough videos and what's typical?

Most are 2–5 minutes long for full workflows; task-specific micro tutorials run 60–90 seconds. Ideal for embedding in help docs, in-app tips, and drip emails

What formats and versions are included?

We deliver screen recordings with voice‑over and on‑screen text, plus variants optimized for vertical, square, and horizontal formats. Captions come as SRT/VTT files ready for in-app, email, and CRM rollouts

How does the process work and what's the typical turnaround?

Strategy & script → align on core user flows
Storyboarding → visual layout before capturing
Production → screen capture with voice‑over
Review rounds → two rounds on Frame.io
Delivery → multi-format asset packages
Standard timelines are 3–5 weeks; micro videos can be faster.

Will walkthrough videos reduce support requests?

Yes — by resolving onboarding friction before users even ask. Visual self‑service reduces repetitive “how do I do this?” questions, improving efficiency and lowering support workload

Can you personalize walkthroughs for different user roles?

Absolutely. We create role-specific variations—for example admin vs. end user vs. power user—to map directly to each user's tasks and goals.

Do you offer scripting and messaging support too?

Yes. Every video includes messaging and voice‑over support keyed to your product’s ICP, goals, and user personas.

What about pricing?

Walkthrough video projects typically start around £15K/ $20K depending on the number of workflows, complexity, and format variants. We’ll provide a fixed quote after a quick discovery chat.

How soon can we start if we’re mid-trial or close to go-live?

We often work alongside product or design teams—even in staging environments. We aim for flexibility and rapid production if timelines are tight.