Onboarding Video Production

An onboarding video is designed to welcome new users and guide them through their first key actions in your product—supporting activation and reducing churn. Unlike explainer videos, which focus on product positioning, onboarding videos blend walkthroughs, UX guidance, and motivational tone to deliver value fast.

Videos can range from a single 60–90 second welcome film to a full 3‑step series spread over 7–30 days. Micro‑videos—30–60 seconds focused on a specific task—are ideal for in-app cues and email reminders.

Onboarding videos plug into email sequences, in-app pop-ups, learning centers, tooltips, CRM workflows, and help docs. They work best when they meet users at the moment they need clarity or encouragement.

es—visual guidance pre-empts FAQ-level onboarding questions. On average, onboarding videos reduce repetitive support requests and empower users to self-serve more effectively.

Absolutely. We create videos tailored to different user segments—admin vs end user, free trial vs enterprise—ensuring contextually relevant messages and higher relevance.

Typical timelines range from 2–4 weeks for a single video and 4–6+ weeks for multi-part series, including scripting, review, and final edits. Rush options are available for short cycles.

Yes. We handle full messaging—from ICP segmentation to voiceover scripting—ensuring every video aligns with your activation goals and tone.

Every project includes standard formats (horizontal, square, vertical), captions (SRT/VTT), and micro-versions for in-app embeds, email headers, or drip campaigns.

Yes. We maintain project assets for efficient updates—whether it’s UI changes, feature redesigns, or new onboarding flows.

Projects typically start at £20K/ $25K depending on number of video assets, formats, and complexity. We offer references & detailed scope via discovery call.